Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Privacy policy
This Privacy Policy describes how Susie Griffin Artwork (“we”, “us”, “our”) collects, uses, and shares your personal information when you use our Etsy shop. By accessing or using our shop, you consent to the practices described in this policy.
Information We Collect
We collect personal information that you provide to us when you make a purchase or contact us. This may include your name, email address, shipping address, and payment information.
How We Use Your Information
We use your personal information to fulfill your orders and provide customer support. We may also use your information to communicate with you about your orders or to send you promotional emails about our products or services.
Information Sharing
We do not share your personal information with third parties except as necessary to fulfill your orders, comply with legal obligations, or protect our rights.
Data Retention
We retain your personal information for as long as necessary to fulfill your orders, comply with legal obligations, or as permitted by law.
Your Rights
You have the right to access, correct, or delete your personal information. You may also object to or restrict the processing of your personal information. To exercise these rights, please contact us at info@susiegriffin.com.
Data Transfers
If you are located outside of the United States, your personal information may be transferred to and processed in the United States. By using our Etsy shop, you consent to such transfer and processing.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our Etsy shop.
If you have any questions or concerns about this Privacy Policy, please contact us at info@susiegriffin.com.